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Information Desks
Expert assistance in multiple languages
Overview
Information Desks are staffed by multilingual professionals who are ready to assist with any questions or concerns during your airport experience. Whether you need help navigating the terminal, locating services, or understanding flight information, our dedicated team is here to help.
Services Offered
- ✓Terminal directions and navigation assistance
- ✓Flight information and status updates
- ✓Assistance with connecting flights
- ✓Information about airport facilities and services
- ✓Help with special passenger needs
- ✓General inquiries and recommendations
Location & Hours
Terminals Covered
Information desks are located in all terminals (Terminal 1, 2A-2G, and Terminal 3) in the main entrance areas and near baggage claim.
Operating Hours
Available 24/7 to assist passengers throughout the day.
Languages Available
English
French
Spanish
German
Italian
Japanese
Chinese
Arabic
Portuguese
Tips for Assistance
- • Have your boarding pass and flight information ready when you visit
- • Staff can help with special requests such as wheelchair assistance or PRM services
- • Use information desks if you need real-time flight status or gate information
- • Don't hesitate to ask for recommendations on restaurants, shops, or other services
- • For urgent matters related to missed flights or connections, head directly to your airline counter
Contact Information
Main Airport Information Line
+33 1 70 36 39 50
Available 24 hours for general inquiries